Production Tolerances Explained
Thank you for your order, it means a lot to our small business.
We often get asked why production tolerances exist in printed packaging,
so we’ve created this guide to help you understand the reasons behind them.
Every manufacturer and production method has a quantity tolerance, typically +/-10%. For very small Orders, this can be as much as +/-25%, while large-scale orders may have a tighter tolerance of +/-5%.
Why does this happen?
Packaging production involves multiple stages:
Due to these steps, the final quantity can vary. If the delivered quantity is within the stated tolerance, the order is considered complete. You’ll only be charged for what is supplied. If there’s an overrun, the extras are chargeable, they’re not free, as the factory incurs costs for them.
We always state quantity tolerances clearly on your order form. By placing an order, you agree to these terms.
Sometimes the final number exceeds the 10% tolerance but we cap it at 10% overrun and anything over and above this tolerance is supplied free of charge or we keep it in our warehouse as a backup stock if needed in the future.
If your product must be an exact size, please discuss this with us before placing your order. We would hate for the packaging not to fit!
Using Pantone colours allows for more controlled results. However, due
to recent changes between Adobe and Pantone, many clients now submit
artwork in CMYK or RGB. If conversion to Pantone is needed, we can assist
but final colour responsibility and decision lies with you.
How we manage colour:
Note: On porous substrates like brown kraft paper, ink absorption can affect colour appearance.
We aim to show you a physical sample of the raw material before production. However, paper and board materials vary by batch — similar to wallpaper or wool. The same applies for fabric materials.
This can affect:
We try to match previous samples when possible, but exact replication isn’t guaranteed.
Final Notes